OpenKM Doc Request

The document request management module (Doc Request) allows users to request and receive documents securely and in an encrypted manner, making it especially useful for financial, educational, and other institutions that need to communicate securely with external clients

Features:

• Creation of client folders to store requested and received documents.
• Requirement for direct file uploads into a folder, instead of using email servers, to ensure security.
• Consolidated documentation storage and immediate availability for all members of the process.
• Flexibility to design and manage new service interactions and adjust service systems for optimal productivity and quality.

Advantages:

• Security and encryption of documents.
• Centralized request system.
• Secure logging of requests and documents.
• Automation of document request submissions.
• Adaptability and customization to meet specific company needs.
• Integration with other systems.

OpenKM can be integrated with other service management systems (SQM) and case management systems, enabling more efficient and coordinated management of requests and documents.

The OpenKM request management module is an effective tool for securely and efficiently managing and controlling document requests, making it especially useful for companies that need to securely and encryptedly communicate with external clients.