Debug log info

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OpenKM 6.2

To provide a convenient log info, please follow these steps:

  • Stop Tomcat.
  • Remove the content of directory $TOMCAT_HOME/logs
  • Edit the file $TOMCAT_HOME/conf/log4j.properties
  • If want to debug the class com.openkm.extractor.PdfTextExtractor, add this entry at the end of the file:
log4j.logger.com.openkm.extractor.PdfTextExtractor=DEBUG
  • Start Tomcat.
  • Try to reproduce the error.
  • Send the file located at $TOMCAT_HOME/logs/catalina.log (zipped, please)

OpenKM 5.1

To provide a convenient log info, please follow these steps:

  • Stop JBoss.
  • Remove the directory $JBOSS_HOME/server/default/log
  • Remove the directory $JBOSS_HOME/server/default/tmp
  • Remove the directory $JBOSS_HOME/server/default/work
  • Edit the file $JBOSS_HOME/server/default/conf/jboss-log4j.xml and locate this comment at the end:
<!-- ======================= -->
<!-- Setup the Root category -->
<!-- ======================= -->
  • Before the comment, add this entry:
<category name="com.openkm.api">
   <priority value="DEBUG" />
</category>
<category name="com.openkm.util.DocConverter">
   <priority value="DEBUG" />
</category>
<category name="com.openkm.util.ExecutionUtils">
   <priority value="DEBUG" />
</category>
  • Take a look at Debugging OpenKM for more info.
  • Start JBoss.
  • Try to reproduce the error.
  • Send the file located at $JBOSS_HOME/server/default/log/server.log (zipped, please)