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Hello!

When an user forgets to close session and simply closes his browser the session gets stuck. When he tries to login again, even from the same workstation, he is informed about the expiration time left.

Well, I see it's set to 30 minutes of inactivity. Is this time configurable?

Yes this time in configurable changing web.xml file ( Into OpenKM.ear/OpenKM.war/Web-inf/web.xml).

Take a look at this url.

You need to add something like this:
<session-config>
<session-timeout>30</session-timeout>
</session-config>

I don't recomend decrease session timeout less than 5 minutes,if you've got in on mind, because every 5 minutes OpenKM UI, fires keep alive to maintain session active, if during 5 minutes you don't do any operation on OpenKM and sets a lower time out probably you'll lose more sessions than you want.

Really on administration there's a action to logout users for this purpose, use it. I don't recomend decreasing session time out.